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Author Topic: Song Doesn't Play  (Read 1548 times)

Offline Roseheart

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Song Doesn't Play
« on: May 09, 2017, 10:14:26 PM »
 Hello everyone,

 I'm currently using the latest Rockbox build on a Sansa Clip +. I have a certain song which will play fine on my PC, but it doesn't play on Rockbox and I'm not quite sure why. All the other songs on the same album work fine, it's just that one song. It's in wma format if that will help. Please let me know what other information I can provide to help fix the problem.

 Please bear in mind I'm not very technically minded when replying!

 Thank you!
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Offline saratoga

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Re: Song Doesn't Play
« Reply #1 on: May 09, 2017, 10:26:31 PM »
You can post a link to the file and I can probably try and give you a rough idea why it doesn't work. 
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Offline Roseheart

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Re: Song Doesn't Play
« Reply #2 on: May 09, 2017, 10:31:29 PM »
Is Mediafire okay? Here is the link: https://www.mediafire.com/?nmde5bg9p48spe9
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Offline saratoga

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Re: Song Doesn't Play
« Reply #3 on: May 09, 2017, 11:59:50 PM »
For now you can just remove the album art, which should at least let you play the file.   

The bug itself is really strange.  The Clip+ sim will decode the file, the Fuze+ sim (which tries to decode the album art will not due to a problem parsing it).  I have no idea how the sim and device differ here, there should be no difference in the parser logic. 
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Offline Roseheart

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Re: Song Doesn't Play
« Reply #4 on: May 10, 2017, 04:08:12 AM »
Thank you for your reply!

I tried removing the album art, both via MP3 Tag and via the files in the album folder on the memory card itself. It stilll doesn't seem to want to play...

 Something else I've found is that I can find the song's file when just searching through "files" on Rockbox, but if I search by Artist, Track or Album, the file doesn't appear in those lists at all.

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Offline saratoga

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Re: Song Doesn't Play
« Reply #5 on: May 10, 2017, 09:00:44 AM »
It doesn't show up in the database because the tags can't be parsed.
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Offline Roseheart

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Re: Song Doesn't Play
« Reply #6 on: May 10, 2017, 07:28:14 PM »
I see. Is there anything else I could try to get it to play?
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Offline Frankenpod

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Re: Song Doesn't Play
« Reply #7 on: May 11, 2017, 08:17:52 AM »
If the file itself has some weird glitch, I suppose it's possible that the 'rebuild mp3' utility in foobar2000 might fix it?  (edit - don't know if it works with WMA files)
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