ata error -11

[hellokytty]

Hi,

I'm have been using rockbox for more than half a year

without any remarkable errors. But since two days everything goes totally wrong.

I guess it started when a friend of mine (no, it wasn'm me) connected the player with his computer (macintosh). Maybe he didn't disconnect it the right way...

All I get when booting into rockbox now is:

"ATA error: -11
Insert usb cable and press a button"

If I do so it is recognised by the computer but that's all.

Booting into the original fw tells me (oh, how I love it)

0000 folders
0000 tracks
.....

you all know that.

I thought about deinstalling rockbox but...
 
As I now found out the orig fm 1.66 won't let me downgrade or upgrade with a non-patched version of the orig fw.

So this is my problem.

If I let scandisc check the disc all the files are shown again. But another boot with rockbox - and the

0000 folders
0000 tracks

is there again.

Do you think formatting the disc will help ?

Thanks for you ideas !

[Road Runner]

If I recall correctly, Ata -11 is a hard disk failure. I suggest you to ask about it on the IRC channel or search it through the wiki.

I've had this problem for time to time. have you opened up your player? could it be a loose h.d connection problem? (btw I don't think it's likely).

formatting / downgrading / anything else won't help. it's a hardware problem. try to run every h.d utility scanning program that there are, other then that, I'm not concentrated enough to be more help :/

[hellokitty]

Hi

I did a backup up of my drive and then formattet (fat32). The disk should be empty now. But when I boot the error still appears which suggests that the rockbox bootloader is still active.

I tried up/downgrading with a non-patched version of the original fw. But when I go to GENERAL - FW-UPGRADE and confirm YES it does't start the upgrade. Maybe it's because the 1.66 version doesn't allow downgrading anymore (heard it in the forum).

Also the format-option in the iriver fw does't work. It just says "Can't format".

Can anyone please tell me what I have to care about when I open the player to check the connections ?

Is there any kind of guide ?

Thank you all for further adwise.

[whatboutbob]

off the top of my head this is caused by a dodgy hdd connection.  I'm pretty sure -11 is the error i was getting when the usb daughterboard needed resoldering.

[LinusN]

-11 menas that master_slave_select() failed in the ATA driver. It is usually a symptom of a hardware failure, most likely a bad connection between the USB daughterboard and the mainboard.

[hellokitty]

Hi

thank you all.

So do you think I just have to open the player and reconnect a cable ?
I think I don't have the right tools. Maybe I can give it to a mechanic.

Can you tell which cable has to be checked (colour) ?

Fotos welcome !

Thank you.

[whatboutbob]

So do you think I just have to open the player and reconnect a cable ?
I think I don't have the right tools. Maybe I can give it to a mechanic.

Not a cable...no.  If it is what Linus and I suggested it may be, then re-soldering the connections between the usb daughterboard and the mainboard may fix the problem...but one screw-up and your toy is dead, so I wouldn't do it unless you know what you're doing.  There are photos of the iriver pcb in the wiki.

[hellokitty]

Hi,

ok now that the wiki is back I found the pictures.

http://www.rockbox.org/twiki/bin/view/Main/IriverInfo

But as I don't really understand the construction maybe you could help me once more.

Could anyone please send me the pictures of the ATA/USB board and mark the places where I should check the soldering ?

Just to be sure I'm working on the right components.

Thank you very much.

[hellokitty]

Sorry,

forgot to add my E-Mail:

marcus-viva@gmx.net

Thank you very much.

[LinusN]

If you look at the USB daughterboard, the connectors that usually come loose are the two 30-pin connectors named J1 and J2. Either they are loose, or their counterparts on the main board.

[hellokitty]

Thank you,

if you say counterparts, do you mean J3 and J4 ?

Just to get everything right!

[hellokitty]

did I get it right ?

[LinusN]

Yes you are correct.

[Tralam]

I got this error when I turned on my h120 without a hard drive. could it be that the drive just slipped off the connector?


edit:

If I let scandisc check the disc all the files are shown again.

oh nevermind, probably not.

[hellokitty]

Thanks anyway !

OK. Now I bought a T5 screwdriver and opened the player (very carefully, of course).

Unfortunately I found the daughterboard and motherboard being soldered on 4 places (Two times each, just "above" the two screws holding them together). So I couldn't separate the boards to check the soldering.

I didn't know what to do next.

Shall I open these four solderings, check the called areas (J1 - J4) and then start the resoldering? (Do these solderings just keep the two boards together, or do they also conduct energy?).

Is there a way of preventing tin-solder from running across the tiny connections on the boards?

I asked some electricians but they all only told me to send my player back to Iriver Europe. So I guess I'll have to do it myself.

Thank you.