Yes, the USB mode was previously set to Auto and I had to switch it to MSC for the instakllation.
The installation completed successfully, but now that I would like to add more music folders, a new problem has emerged. When I plugged the Clip+ into a desktop running Win XP SP3, it initially saw all the content of the Clip+ memory and the micro SD card. Subsequently, though, when I plug it in, it shows the two storage devices in My Computer, but there is no content showing for either device - they both appear to be empty. Yesterday after a bit of fiddling I was eventually able to see the content, but today I have had no luck at all. I tried to plug the Clip+ into another desktop running Win 7 with a slightly different result - where the XP desktop at least identified the "Sansa Clip", the 7 desktop only identified it as a mass storage device. Any thoughts as to how to resolve this issue?
Also, is it possible to switch back to MTP mode so I can load music via Windows media Player, or must I stick to dragging and dropping folders? Not a big deal. for sure.
Thanks for any help forthcoming.
Steve
Post Merge: May 28, 2012, 03:28:28 PM
OK, again after a bunch of fiddling, I can see content, although I'm not sure what I did to make it work. I did, though, find that I can indeed see the Clip+ as a sync-able device in Windows Media Player, so I have answered one of my questions. Any ideas re the other issue would be gratefully received.
Steve